Network Data Analyst
Description
We are looking for a Data Analyst to join our Sales and Account Management team. In this role, you will have the opportunity to dig into the tens of millions Speedtest-related results that are collected every day to develop new and interesting data stories that will be shared internally and with clients. You will work with Sales Directors and Technical Account Managers to find creative ways to show how Ookla data can be leveraged by clients to solve real-world problems. The ideal candidate will have a proven track record of organizing, compiling, and analyzing data, to tell stories both internally and externally. They will be able to work in an extremely fast paced, highly ambiguous, rapidly evolving environment. The ideal candidate must be able to communicate effectively with technical and non-technical people.
- Partner with the sales team using customer centric data analysis, data visualization, segmentation and predictive modeling methods
- Research and build reporting and empowerment tools that tell a story to maximize business opportunities with potential and existing customers
- Support day-to-day ad-hoc analysis from the Sales and Account Management team, providing prompt and efficient resolution to a wide range of business questions
- Help define and implement a suite of common reports and data views that answer frequent client requests
- Collaborate with the Data Engineering team to improve and define processes that promote data integrity and reporting functionality
- 3-4 years experience as an analyst or BI professional
- Expertise in SQL (must be able to write your own queries)
- Expertise in R or Python
- Strong technical knowledge of mobile networks, how they work, and what the key considerations are in building, optimizing and testing them for mobile operators
- Experience working with client-facing teams a plus
- Ability to operate autonomously in an ambiguous environment
- Self-motivated with a track record of appropriate urgency and follow-through